
Thanh Nguyen is Senior Usability Engineer at BusinessOnLine. She is an HFI certified expert in the field of human-computer interaction with an educational background in the areas of cognitive and computer science.
Thanh is known for her expert execution of SEO-driven usability - a unique concept which utilizes her knowledge and expertise in usability, IA, and SEO, as well as her understanding of how to tie business results into these practices.